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Family Lessons No. 1 8 min read 1,948 words

The Power of a Surname: How Family Names Become Brands

English edition · Adapted from the Chinese original

Have you ever stopped to wonder why some family surnames end up as brands worth tens of billions?

We tend to assume that brands are the product of marketing. Find a good name, pour money into advertising, hire a celebrity face, make sure consumers remember you — that’s the playbook.

But after studying more than twenty long-lived business families, I’ve found a rule that runs against that intuition:

The truly great brands are grown, not made. They take root in a family’s surname, are watered by generations of stubborn keeping, and eventually become symbols that consumers cannot imagine replacing.

Three stories. By the end of them, you may think about the word “brand” differently.

Hermès: “We are only the caretakers of the name”

Hermès is the most rarefied luxury house in the world; at one point its market value surpassed that of the entire LVMH group. What you may not know is that its deepest moat is neither craftsmanship nor scarcity. It is a surname.

In 1837, Thierry Hermès, a German-born Frenchman, opened a harness workshop in Paris. He put his own family name over the door and promised that every piece leaving the shop carried a lifetime commitment to repair. From that moment, the name Hermès became a synonym for quality.

Six generations on, the family has kept doing something that looks almost foolish. They hire no celebrity ambassadors and run virtually no mass advertising — yet they guard the surname as if nothing mattered more.

In 2010, LVMH quietly amassed a 17 percent stake in Hermès, positioning itself to swallow the house whole. When the news broke, the family called an emergency meeting; more than fifty members gathered. The agenda had a single item: defend our name.

In the end, everyone stood and voted to form the H51 alliance, locking up more than 50 percent of the shares for twenty years, with no member permitted to sell. Every person in that room gave up two decades of freedom to cash out — all to keep an ancestor’s name intact.

Bertrand Puech, the family’s patriarch, said something that has since become canonical in the world of brands:

“Hermès is something I have borrowed from my children.”

The weight of that sentence lies here: the name belongs to no single generation. Each generation is merely its caretaker. Your duty is to hand it to the next generation unharmed — and, if possible, better than you received it.

This is why Hermès artisans will destroy a flawed piece rather than let it reach the market. They know that every object bearing the Hermès label is collateralized by the family’s own name.

When the brand is your surname, every decision changes character. You will not cut quality for a quarter’s profit, because that would be smashing your ancestors’ signboard. You will not chase expansion beyond your control, because that would be gambling with the family’s face. The name is the best constraint — and the deepest moat.

Takagi: Every generation inherits the same name

Takagi Shuzo is a legend of Japanese sake. Its “Juyondai” — “Fourteenth Generation” — is called the phantom sake: nearly impossible to find, its price bid up to absurd heights.

But the most singular thing about this family is not how the sake tastes. It is a tradition they have sustained for four hundred years: every head of the house must take the name Tatsugoro.

In 1615, the first head of the Takagi family received a brewing license from the domain lord and formally founded the brewery. That year, he changed his name to Tatsugoro, and the name became the exclusive title of the family’s reigning head. Ever since, each successor, on formally taking charge, gives up his own given name and inherits his ancestor’s.

The fourteenth head, for instance, was born Nao Takagi; on succession he became the fourteenth Tatsugoro. His son, Akitsuna Takagi, formally assumed the name in 2023 as the fifteenth Tatsugoro.

The deeper meaning of the tradition is this: the name is no longer personal property. It is the vessel of the family’s will. Every head is reminded that he is only the temporary keeper of the Tatsugoro signboard, and his task is to pass it on undamaged.

In 1993, Takagi Shuzo hit a wall. The sake market was shrinking; the old master brewer retired; and twenty-five-year-old Akitsuna was urgently summoned home by his father to take over the brewing in mid-crisis.

Imagine a twenty-five-year-old shouldering four hundred years of family enterprise. The pressure is easy to picture. But it was precisely the name Tatsugoro that gave him strength. He knew that fifteen generations of ancestors stood behind him.

Akitsuna later said that what he learned most from his father was a sense of mission: as the heir of a distinguished house, you owe a contribution to society.

That sense of mission drove him to brew as if his life depended on it. Through his first winter he worked from before dawn until deep into the night, until his heart gave out and he lay unconscious in a hospital bed for three days. But the Juyondai he brewed was an overnight sensation, and it became a legend of Japanese sake.

When you carry your ancestors’ name, you do not quit easily. Fifteen generations have brewed under a single name, and the name itself has become a promise of quality. The customer is not just buying a bottle. He is buying four hundred years of credibility standing behind the Tatsugoro signboard.

Gucci: When a family fails to deserve its own name

Gucci is one of the most famous luxury brands on earth. What you may not know is that this brand, named for a family, ended by driving that family out of the company it founded.

In 1921, Guccio Gucci opened a leather-goods shop in Florence and gave it his surname. On the strength of exquisite craftsmanship, Gucci quickly became a darling of high society. By the 1970s it was the hottest luxury name in the world.

Then everything began to come apart.

In the second generation, the brothers Aldo and Rodolfo schemed against each other — cordial on the surface, knives out beneath. Aldo, trading on his outsized contribution, quietly diverted the profits of the perfume business to himself and his sons, at his brother’s expense.

The third generation was a catastrophe. Aldo’s son Paolo, in revenge for his father’s refusal to let him strike out on his own, reported his own father to the American tax authorities — and sent the eighty-one-year-old man to prison. Rodolfo’s son Maurizio seized control, spent extravagantly, managed badly, and drove the company to the edge of bankruptcy.

The ending was the most grotesque part. After Maurizio was forced to sell his shares and leave the company, his ex-wife Patrizia hired a killer, who gunned him down at the door of his office.

A brand named for a family — and the family members ended by destroying one another, blood spilled on the doorstep.

In 1993, the Gucci family was expelled from the company for good. The irony: without the family, Gucci was reborn. A team of professional managers took over and ran the brand to new heights, its value climbing year after year.

A name is a double-edged sword. It can be a family’s greatest asset or its heaviest burden. When the family’s conduct no longer deserves the name, consumers begin to ask: “Is this still Gucci?” In the end, the brand chose to abandon the family in order to save itself. The name Gucci survived. The Gucci family became outsiders to it.

Three stories, one rule

The Hermès family guards its surname like life itself. The Takagi family has each generation inherit the same name. The Gucci family, failing to live up to its own name, was swept out the door.

Three utterly different fates, pointing to a single rule: the brand is the family, and the family is the brand. When a surname becomes a brand, the name becomes a covenant — and you must earn it with your conduct.

Why does the power of a name matter so much?

A name is the best constraint mechanism. When the brand is your surname, every decision grows careful. Hermès would rather destroy a flawed piece than let it leave the workshop, because each piece is guaranteed by the family’s face. The head of Takagi Shuzo brewed himself into a hospital bed at twenty-five, because he carried the name of fifteen generations. Flip the logic around: if a brand is merely a commercial symbol, you may well shave costs for short-term profit — after all, the consumer doesn’t know who you are.

A name is a promise across time. An ordinary commercial brand may not survive twenty years; a family surname can be carried for four hundred. Tatsugoro has passed through fifteen generations; the Hermès “H” has endured for nearly two centuries. Each generation, in taking up the name, extends the promises of its predecessors and banks credibility for its successors. That kind of accumulation across time cannot be replicated by any marketing budget.

A name must be earned by action. The Gucci family’s lesson is that a name is a living thing. It must be fed — with quality, with constancy, with the effort of every generation. If your conduct cannot live up to the name, the name will abandon you. The Gucci brand survived; the Gucci family was banished from its own creation. A brand can exist apart from its family. But by then, it no longer belongs to you.

What this means for the rest of us

Not every family needs to put its surname on a brand, of course. But these three stories deserve the attention of anyone running a family business.

The Hermès family says the name is “borrowed from my children.” The point is that every generation is only the name’s temporary custodian. You may not damage it for private gain, because it does not belong to you alone — it belongs to everyone who carried the name before you and everyone who will carry it after. For a family business, whatever the brand is called, reputation is the most precious inheritance.

The Takagi tradition of name succession reveals another layer: when you bear a name with weight, you do not slacken easily. The name keeps reminding you that you are continuing something. A family business need not literally change anyone’s name, as the Japanese do — but through family mottos, crests, or charters, it can build a ritual sense of “inheriting the name,” so that each generation feels the weight it carries.

And the Gucci tragedy is the starkest warning: a name comes loaded with expectations. Put your surname on a brand and consumers will hold you to a higher standard. Fall short of that expectation, and the name curdles into irony. Either you raise yourself to deserve the name, or the name will shake you off.

So if you are running a family business, try asking yourself three questions:

“If this brand carried my surname, would I still make the same decision?”

“A hundred years from now, how will our descendants judge how our generation guarded this name?”

“Does our conduct deserve this name?”

A name is a family’s deepest covenant. It records the promises of ancestors and disciplines the behavior of descendants. Truly great brands are not manufactured; they are lived. When every generation of a family protects the name the way it protects its own face, the name becomes the strongest moat there is. It needs no advertising and no marketing — only generations of quiet keeping, and passing on.